Customer Testimonials

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Google Jun 4, 2021

Great inventory and super helpful. They made buying a truck a stress free process.

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DealerRater Jun 4, 2021

Our new Jeep Grand Cherokee is amazing! Dave and Nick from the Elm Grove dealership made the transaction quick and easy. Thanks for a wonderful experience!!!

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Google Jun 3, 2021

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Google May 31, 2021

Always a great visit with them! No matter what I’m in there for, we have always experienced excellent customer service and very polite staff! Love our purchase also and will continue to purchase our vehicles from this dealership!!!

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Google May 29, 2021

I was traveling from Illinois to Pennsylvania when I had a brake issue and had to be towed to the nearest Jeep dealership which was thankfully Elm Grove! I called from the tow truck to let them know I was coming and they accommodated me right away. They were so incredibly friendly and professional and got me back on the road very quickly! Thank you so much - you’re the best!

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Google May 28, 2021

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Google May 25, 2021

Best Jeep dealership in the valley

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Google May 20, 2021

Took my jeep in to fix an oil leak an they fixed it, an they also went an fixed our license plate light spark plugs an some wires.. they did more then they needed to an i am very pleased with there service.. if anything else goes wrong i will 100% come back to them I will be recommending them to anyone who asks where to go to get there car fixed

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Google May 20, 2021

I purchased my vehicle there and also take it there for service. They are always very friendly and helpful. They always look for ways to save me money and time I would recommend them to everyone for purchasing f and for service.

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Google May 20, 2021

Oil change and tore rotation. I didn't have an appointment, they looked busy but still got me in and out in reasonable amount of time. Will definitely be there for future service needs

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Google May 15, 2021

Great service, they are always fast and friendly not to mention they seem to be cheaper than other dealerships.

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Google May 14, 2021

Awesome, fast and efficient service! Very friendly staff too.

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Google May 5, 2021

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Google Apr 22, 2021

I recently had my 2020 Durango serviced for a leak from what I assumed was the sunroof. They found a leak in the windshield and promptly had it serviced at Wilson Glass for a new windshield.

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Google Apr 13, 2021

Very Nice and quick transaction

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Google Apr 13, 2021

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Google Apr 8, 2021

Great quick & professional service. 5 Stars all the time that they have serviced my 2020 Wrangler. Kudos to the service department.

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Google Apr 8, 2021

The staff was very friendly and cared about my car. They kept me updated along the way with the time frame and any changes made. They had quotes in hand and did not start the work until I approved it. They cared about my car and my safety as I prepare for a long trip in my Jeep.

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Google Apr 8, 2021

I recently had a soft top put on my new Jeep Wrangler. They were not sure how long it would take so I made arrangements for transportation. Less than two hours they were done. It looks great and Sean even came out to show me how to take the windows off and put the top down. They are all such nice people to deal with. Thank you for such a great experience.

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Google Apr 7, 2021

Wonderful service both efficient and fast.

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Google Mar 31, 2021

There are multiple car dealers in the valley. And after calling multiple to get a new vehicle special ordered only one took the time with me and treated me like every business should. !!! They went above and beyond to treat me with respect. And that’s the experience all customers should get at every dealership. But elm grove dodge was the only one. Best customer service hands down!!!🔥🔥🔥🔥🔥🔥 thanks

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Google Mar 31, 2021

I give them a 10 out of 5! I was so nervous and Nick and Dave made it a piece of cake. I knew we were in great hands, but they were simply the best! If you want genuine, knowledgeable, and of course fun specialists when purchasing your next vehicle, go to Straub!

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Google Mar 24, 2021

My wife and I just bought a 2021 Jeep Cherokee there. Everyone was more than helpful. Thank you so much to Paul, Nick, Dave, and Mike for making the entire process a breeze! This is our second vehicle that we've gotten from there, and we will be back for our next one too. Hopefully not too soon though! Thanks again.

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Google Mar 24, 2021

I just bought my 2020 Dodge Ram Warlock classic. I can not say enough good things about this dealership. The Salesman Chuck was awesome. He wasn't pushy and got back to us right away on questions or concerns. It was the easiest process that I've ever had buying a vehicle. Nick was wonderful as well taking us through the process of the paperwork. It was fast and painless.

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Google Mar 22, 2021

Elm Grove had my Grand Cherokee in and out of the shop in 2 hours for a water pump replacement. Upon returning to pick up my vehicle a new Jeep Gladiator caught my eye. I decided to take one for a test drive out of curiosity. Long story short, I decided to purchase the new Gladiator. I got a lifetime power train warranty, a 105,000 mile warranty on the rest of the vehicle and an outstanding trade in amount on my Grand Cherokee. I couldn't pass it up. Love the new Gladiator, the way the sales staff stayed after closing to ...

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Google Mar 22, 2021

Was very nice an helpful. Also had a problem an part was ordered while I was there

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Google Mar 21, 2021

My fiancé and I just purchase a Jeep Compass and love it! Our salesman Chuck was very polite and made sure we received the best deal and rebates to help with our monthly payments. He was very informative and tried to get us in our new vehicle as quickly as we wanted it. Due to our work schedules, we do not have much daytime to meet together to sign papers but Chuck and the finance department worked quickly to meet our time crunch. Thank you and we will definitely highly recommend Elm Grove Dodge Chrysler to anyone shopping for a ...

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Google Mar 20, 2021

Service appointment was scheduled for three. Arrived about 15 minutes early. I handed over my keys and waited. By 3:15 my car was finished. VERY professional and very polite.

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Google Mar 9, 2021

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Google Mar 7, 2021

If you are looking for a new or used vehicle look no further. I bought alot of vehicles from alot of different dealers and I can say I had my best experience here by far. From the first phone call to the sold hand shake. Thanks guys look forward to do more business with you.

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Google Mar 5, 2021

Very efficient and friendly, from the moment you step through the door.

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Google Mar 3, 2021

I had my Chrysler serviced yesterday. The employees were friendly and made me feel at home but not for long, they serviced my car quickly and I was out of there

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Google Mar 2, 2021

We just bought a new Ram 1500 for Elm Grove Dodge and I must say this was the best vehicle buying experience of my life. The salesman was available but not pushy...thoroughly professional and informative. Nick the Sales Manager was a joy to work with. He found us a great deal and made it work for our specific situation. 10 out of 10....would recommend!

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Google Feb 4, 2021

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Google Jan 31, 2021

Had a very good experience purchasing my truck from them. Very upfront with the price and no haggling. Paperwork was very smooth even for an out of state bye will be back again

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Google Jan 28, 2021

Great service and even better customer service. Will be going back on a regular basis

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DealerRater Jan 13, 2021

I have just recently started using Elm Grove CDJR. I certainly wish I had started sooner They are most efficient, professional, and reasonable. I will definitely use them again.

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Google Jan 10, 2021

Everyone at Elm Grove was fantastic! They told me I needed a lug nut key, which I didn’t even know when I bought the car. Thankfully they found one that matches my tires and was able to fix my tire pressure sensor. I look forward to dealing with them again.

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Google Dec 19, 2020

Great place to buy! Friendly staff.

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DealerRater Dec 10, 2020

Excellent Customer Service. Went above and beyond to meet expectations. Very responsive. Second Jeep Trailhawk purchased from Jordan Sorge. Very Satisfied! Go see Jordan at Elm Grove Dodge.

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Google Nov 22, 2020

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Google Nov 17, 2020

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Google Nov 2, 2020

John is awesome! Update - 10/30/20 - I had an oil change set for 3:30 but was in the area at 2:30, so I called and they not only squeezed me in, but had my oil change/tire rotation finished 20 minutes BEFORE I was even scheduled.

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Google Oct 24, 2020

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Google Oct 20, 2020

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Google Oct 18, 2020

Very easy to deal with. Most was done over the phone and on the website. Less time spent sitting waiting on answers.

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Google Oct 13, 2020

Let me start off by saying that this was the BEST buying experience I’ve ever had. I learned about the dealership through a friend and coworker who just purchased a truck there and was very satisfied. I was dealing with 3 dealerships for the purchase of a new Jeep Gladiator and was trading in a 2019 Dodge Ram Rebel. Nick Eikey the GM and Dave Keane, who I established a very personal and professional relationship with. Both talked and treated you like a decent human being and didn’t play the numbers game that can frustrate anyone. They maintained contact with ...

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Google Oct 12, 2020

Best service anyone can ask for.

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Google Oct 7, 2020

Great place to buy! All around good people, no pressure, didn’t push like most while we debated. Thanks, Nick and JD were great!!

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Google Oct 3, 2020

Everyone at Elm Grove Dodge is so amazing to work with! They look out for what’s best for you and your family! Chuck has been our salesman for the last 6 years & cheerfully deals with my back & forth of choosing a vehicle! The financing department, service department, and store manager are all so friendly and eager to help! I highly recommend this dealership to anyone and everyone! Thank you Chuck for working with us...I love my new truck!

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Google Sep 18, 2020

Sales department was great, service department personal helpful and knowledgeable. Very happy with my Dodge Durango !!!!

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Google Sep 15, 2020

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Google Sep 5, 2020

Absolutely amazing people and worked with me so I could get a vehicle

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Google Aug 30, 2020

I’ve taken my 2014 Dodge Ram 1500 to you guys last two times this year and you guys help me every step of the way Everytime I have a concern I bring it down it gets the professional way done. I wanna give a huge shoutout to John the service advisor for being super helpful with me.

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Google Aug 25, 2020

Best experience I've had purchasing a vehicle

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Google Aug 21, 2020

Very helpful sales person and everything was super quick and easy. Couldn’t have had a better experience with my very first new vehicle. Thank you!

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Google Aug 20, 2020

I live 800 miles away in Tennessee so communication needed to be timely and accurate.. Nick was very easy to work with and the sale transaction was quick and easy. Dave provided excellent support and explained the technology package very well.

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DealerRater Aug 19, 2020

Outstanding sales staff! Made buying a new Jeep quick and easy! Unbeatable deals so had to buy two new Jeeps. Would definitely do business again in the future.

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Google Aug 19, 2020

Nick and David were amazing! Did everything to make buying a new Jeep quick and easy. Plus the price was unbeatable!

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Google Aug 8, 2020

Very friendly, and great customer service! Jordan was my salesman he was very helpful. He even went the extra mile to make sure I knew how to use all the features in the new Jeep Wrangler.

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Google Jul 31, 2020

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Google Jul 13, 2020

Freindly, funny, personal, great service,

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Google Jul 4, 2020

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Google Jun 30, 2020

Great service! John in Service was thorough and professional.

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Google Jun 18, 2020

Wonderful experience. They fixed my air conditioning and changed my oil all in a morning. Price wasn't too terrible either.

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Google Jun 15, 2020

always an excellent experience. They are always nice and quick to deal with!

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Google Jun 10, 2020

I had a great experience purchasing my 2017 Toyota Camry XSE. Jordan was the salesman that I dealt with. He did a great job. I feel like I got an excellent deal.

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Google Jun 8, 2020

Great service. Made the deal on the phone with Chuck before making the 2 hour drive up to get the Jeep. Everything was as described upon arrival and no hiccups in the process. Got top end KBB value on my trade in as well.

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Google May 30, 2020

This was our second vehicle we have bought from them this one was our daughters first car and Jordan made sure she could get the one she wanted thank you guys so much

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Google May 28, 2020

Knowledgeable people, smooth putchase

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Google May 26, 2020

We recently purchased our Nissan Rogue Sport from Elm Grove Dodge Chrysler and Jeep!! Our salesman, Jordan, was extremely helpful answering all of our questions!! We are beyond pleased with our salesman, our purchase and service!! I highly recommend them! Ask for Jordan, he’ll be able to help!!

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Google May 26, 2020

Posting as Angela Scott: Bought a Jeep Wrangler last week. Amazing service. Super clean car. Got a good trade in value for my old car, and I can't even express how satisfied I am with the new Wrangler. Nick was a great salesman and helped take care of most of the process over the phone. I would highly recommend Elm Grove, and I will definitely give them another look the next time I go to buy a vehicle. Thank you guys.

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Google May 24, 2020

Very pleased with my most recent visit. I "popped" in to Elm Grove a few days ago. I am having an intermittent loss of heat on heater/antifreeze smell issue. John Starr, Service Advisor, came outside at my request to witness the problem. He then scheduled me an appointment for this past Friday. Still no codes so the issue hasn't been fixed but John Starr is a pleasure to speak with and genuinely cares. He is definitely an asset to the service staff. Nick and Jordan are also great to speak with as I do pop in ...

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Google Mar 28, 2020

My wife and I have been looking for a new vehicle, one which will accommodate multiple carseats and provide easy access in placing children in same. We looked at numerous vehicles before stopping at Elm Grove Chrysler Dodge Jeep Ram, some of which would serve some of our needs, but there was not one which served all of our needs. Having owned two Dodge caravans over the years, we decided to stop and take a look at a van as a possible choice. When we arrived, we went immediately to several Dodge vans on the lot. Within a very short ...

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Google Mar 22, 2020

I have had service done and bought a new car here. You are treated like family. Everyone is very nice and actually enjoys talking to you. I’m very happy with Elm Grove Dodge. 😁 Thank you to Chuck for helping me with my 2019 Challenger. He found the exact car I wanted, exactly the way I wanted it. He is the best car salesman I’ve ever met.

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Google Mar 20, 2020

I do e down with my bestie to get her a new car! We we're there all day,,, but she got the car!!!

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Google Mar 15, 2020

(Translated by Google) 2020 ... Debbbbbie (Original) 2020...Debbbbbie

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Google Mar 5, 2020

We just bought a vehicle there from Chuck Baker. We have bought all of our vehicles for the last 20 years at Robinson Motors, we will now be buying from Chuck. Excellent customer service and we love the vehicle.

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Google Mar 3, 2020

Easy process. Would return again.

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Google Mar 3, 2020

Great attention while not being over the top, good prices and fair negotiation.

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Google Feb 23, 2020

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Google Feb 22, 2020

Great service and friendly service

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Google Feb 22, 2020

Very good people that work their they get u in & out without a long wait

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Google Feb 19, 2020

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Google Feb 11, 2020

I love my new ride. The salesman was very helpful(Mr. Lacy)

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Google Feb 9, 2020

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Google Feb 8, 2020

Knowledgeable, and very quick service!

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Google Feb 4, 2020

This is our second vehicle from elm we wont go anywhere else . Great sales and service .just as expected thank you so much

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Google Feb 4, 2020

I just purchased a 2019 Jeep Wrangler unlimited Sahara from you guys!! It was the absolute best experience and purchase I have ever made!! I would like to personally thank @chuck for giving me this amazing opportunity to own such a wonderful Jeep!! Also thank you for walking us step by step thoroughly through this process and answering all of our questions! You made this process as easy and affordable as possible!! I have recommended this placeas well as Chuck to several people for any/all Jeep, Dodge and Chrysler needs!! You all are truly awesome!! Thank you again!! 10/10!!! Absolutely recommend ...

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Google Jan 31, 2020

This was the best place. Chuck was great along with the rest of the staff. Got the lease that I wanted for my family no hassling just honesty. Will definitely be back for another deal.

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Google Jan 27, 2020

Return customer very satisfied with deal we made. This is Jeep number 6 we've purchased from Elm Grove dodge.

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Google Jan 23, 2020

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Google Jan 22, 2020

Good fast service

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Google Jan 12, 2020

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Google Jan 11, 2020

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Google Jan 10, 2020

I have bought several cars from Elm Grove Dodge, all the way back to the 80's. Even though it is under new ownership than when I first started buying there they have continued or exceeded in most instances over the years. Straubs elmgrove and Glendale operations are above all others and I would assume all of the Straub dealerships have the same customer service and professionalism that puts them above all others. I am truly satisfied with my purchases from here as well as the service I receive.

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Google Jan 10, 2020

Great car buying experience!!!

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Google Jan 9, 2020

Nick and Dave were very friendly

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Google Jan 7, 2020

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Google Jan 5, 2020

Had my 2011 Dodge Ram in for a transmission problem and John had it diagnosed within a couple of hours and John told me the truck would be ready the next day and it was as promised and the truck run great. John was very helpful and knowledgeable and he took care of my extended warranty paperwork. I highly recommend Elm Grove Dodge as far as the service department, can't answer anything about the sales department. If you have any problems with your vehicle John Starr will get you taken care of


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