Great quick & professional service. 5 Stars all the time that they have serviced my 2020 Wrangler. Kudos to the service department.
The staff was very friendly and cared about my car. They kept me updated along the way with the time frame and any changes made. They had quotes in hand and did not start the work until I approved it. They cared about my car and my safety as I prepare for a long trip in my Jeep.
I recently had a soft top put on my new Jeep Wrangler. They were not sure how long it would take so I made arrangements for transportation. Less than two hours they were done. It looks great and Sean even came out to show me how to take the windows off and put the top down. They are all such nice people to deal with. Thank you for such a great experience.
Wonderful service both efficient and fast.
I recently purchased my 2021 Ram 1500 at Elm Grove Chrysler Dodge Jeep Ram. In my car buying experience, I’d have to say this was the most pleasant experience from start to finish. I was greeted on the lot in a timely manner, the Salesman (Jordan) was informative but not pushy, after expressing interest in a couple trucks I was offered a very fair trade-in value for my current vehicle. Although the exact truck to meet my lengthy list of wants was not in-stock, the Salesman located the truck I wanted in Cleveland, Ohio at 10:00am. The Sales Manager and Salesman ...
There are multiple car dealers in the valley. And after calling multiple to get a new vehicle special ordered only one took the time with me and treated me like every business should. !!! They went above and beyond to treat me with respect. And that’s the experience all customers should get at every dealership. But elm grove dodge was the only one. Best customer service hands down!!!🔥🔥🔥🔥🔥🔥 thanks
I give them a 10 out of 5! I was so nervous and Nick and Dave made it a piece of cake. I knew we were in great hands, but they were simply the best! If you want genuine, knowledgeable, and of course fun specialists when purchasing your next vehicle, go to Straub!
My wife and I just bought a 2021 Jeep Cherokee there. Everyone was more than helpful. Thank you so much to Paul, Nick, Dave, and Mike for making the entire process a breeze! This is our second vehicle that we've gotten from there, and we will be back for our next one too. Hopefully not too soon though! Thanks again.
I just bought my 2020 Dodge Ram Warlock classic. I can not say enough good things about this dealership. The Salesman Chuck was awesome. He wasn't pushy and got back to us right away on questions or concerns. It was the easiest process that I've ever had buying a vehicle. Nick was wonderful as well taking us through the process of the paperwork. It was fast and painless.
Elm Grove had my Grand Cherokee in and out of the shop in 2 hours for a water pump replacement. Upon returning to pick up my vehicle a new Jeep Gladiator caught my eye. I decided to take one for a test drive out of curiosity. Long story short, I decided to purchase the new Gladiator. I got a lifetime power train warranty, a 105,000 mile warranty on the rest of the vehicle and an outstanding trade in amount on my Grand Cherokee. I couldn't pass it up. Love the new Gladiator, the way the sales staff stayed after closing to ...
Was very nice an helpful. Also had a problem an part was ordered while I was there
My fiancé and I just purchase a Jeep Compass and love it! Our salesman Chuck was very polite and made sure we received the best deal and rebates to help with our monthly payments. He was very informative and tried to get us in our new vehicle as quickly as we wanted it. Due to our work schedules, we do not have much daytime to meet together to sign papers but Chuck and the finance department worked quickly to meet our time crunch. Thank you and we will definitely highly recommend Elm Grove Dodge Chrysler to anyone shopping for a ...
Service appointment was scheduled for three. Arrived about 15 minutes early. I handed over my keys and waited. By 3:15 my car was finished. VERY professional and very polite.
If you are looking for a new or used vehicle look no further. I bought alot of vehicles from alot of different dealers and I can say I had my best experience here by far. From the first phone call to the sold hand shake. Thanks guys look forward to do more business with you.
Very efficient and friendly, from the moment you step through the door.
I had my Chrysler serviced yesterday. The employees were friendly and made me feel at home but not for long, they serviced my car quickly and I was out of there
We just bought a new Ram 1500 for Elm Grove Dodge and I must say this was the best vehicle buying experience of my life. The salesman was available but not pushy...thoroughly professional and informative. Nick the Sales Manager was a joy to work with. He found us a great deal and made it work for our specific situation. 10 out of 10....would recommend!
Had a very good experience purchasing my truck from them. Very upfront with the price and no haggling. Paperwork was very smooth even for an out of state bye will be back again
Great service and even better customer service. Will be going back on a regular basis
I have just recently started using Elm Grove CDJR. I certainly wish I had started sooner They are most efficient, professional, and reasonable. I will definitely use them again.
Everyone at Elm Grove was fantastic! They told me I needed a lug nut key, which I didn’t even know when I bought the car. Thankfully they found one that matches my tires and was able to fix my tire pressure sensor. I look forward to dealing with them again.
Great place to buy! Friendly staff.
Excellent Customer Service. Went above and beyond to meet expectations. Very responsive. Second Jeep Trailhawk purchased from Jordan Sorge. Very Satisfied! Go see Jordan at Elm Grove Dodge.
John is awesome! Update - 10/30/20 - I had an oil change set for 3:30 but was in the area at 2:30, so I called and they not only squeezed me in, but had my oil change/tire rotation finished 20 minutes BEFORE I was even scheduled.
Very easy to deal with. Most was done over the phone and on the website. Less time spent sitting waiting on answers.
Let me start off by saying that this was the BEST buying experience I’ve ever had. I learned about the dealership through a friend and coworker who just purchased a truck there and was very satisfied. I was dealing with 3 dealerships for the purchase of a new Jeep Gladiator and was trading in a 2019 Dodge Ram Rebel. Nick Eikey the GM and Dave Keane, who I established a very personal and professional relationship with. Both talked and treated you like a decent human being and didn’t play the numbers game that can frustrate anyone. They maintained contact with ...
Best service anyone can ask for.
Great place to buy! All around good people, no pressure, didn’t push like most while we debated. Thanks, Nick and JD were great!!
Everyone at Elm Grove Dodge is so amazing to work with! They look out for what’s best for you and your family! Chuck has been our salesman for the last 6 years & cheerfully deals with my back & forth of choosing a vehicle! The financing department, service department, and store manager are all so friendly and eager to help! I highly recommend this dealership to anyone and everyone! Thank you Chuck for working with us...I love my new truck!
Sales department was great, service department personal helpful and knowledgeable. Very happy with my Dodge Durango !!!!
Absolutely amazing people and worked with me so I could get a vehicle
I’ve taken my 2014 Dodge Ram 1500 to you guys last two times this year and you guys help me every step of the way Everytime I have a concern I bring it down it gets the professional way done. I wanna give a huge shoutout to John the service advisor for being super helpful with me.
Best experience I've had purchasing a vehicle
Very helpful sales person and everything was super quick and easy. Couldn’t have had a better experience with my very first new vehicle. Thank you!
I live 800 miles away in Tennessee so communication needed to be timely and accurate.. Nick was very easy to work with and the sale transaction was quick and easy. Dave provided excellent support and explained the technology package very well.
Outstanding sales staff! Made buying a new Jeep quick and easy! Unbeatable deals so had to buy two new Jeeps. Would definitely do business again in the future.
Nick and David were amazing! Did everything to make buying a new Jeep quick and easy. Plus the price was unbeatable!
Very friendly, and great customer service! Jordan was my salesman he was very helpful. He even went the extra mile to make sure I knew how to use all the features in the new Jeep Wrangler.
Freindly, funny, personal, great service,
Great service! John in Service was thorough and professional.
Wonderful experience. They fixed my air conditioning and changed my oil all in a morning. Price wasn't too terrible either.
always an excellent experience. They are always nice and quick to deal with!
I had a great experience purchasing my 2017 Toyota Camry XSE. Jordan was the salesman that I dealt with. He did a great job. I feel like I got an excellent deal.
Great service. Made the deal on the phone with Chuck before making the 2 hour drive up to get the Jeep. Everything was as described upon arrival and no hiccups in the process. Got top end KBB value on my trade in as well.
This was our second vehicle we have bought from them this one was our daughters first car and Jordan made sure she could get the one she wanted thank you guys so much
Knowledgeable people, smooth putchase
We recently purchased our Nissan Rogue Sport from Elm Grove Dodge Chrysler and Jeep!! Our salesman, Jordan, was extremely helpful answering all of our questions!! We are beyond pleased with our salesman, our purchase and service!! I highly recommend them! Ask for Jordan, he’ll be able to help!!
Posting as Angela Scott: Bought a Jeep Wrangler last week. Amazing service. Super clean car. Got a good trade in value for my old car, and I can't even express how satisfied I am with the new Wrangler. Nick was a great salesman and helped take care of most of the process over the phone. I would highly recommend Elm Grove, and I will definitely give them another look the next time I go to buy a vehicle. Thank you guys.
Very pleased with my most recent visit. I "popped" in to Elm Grove a few days ago. I am having an intermittent loss of heat on heater/antifreeze smell issue. John Starr, Service Advisor, came outside at my request to witness the problem. He then scheduled me an appointment for this past Friday. Still no codes so the issue hasn't been fixed but John Starr is a pleasure to speak with and genuinely cares. He is definitely an asset to the service staff. Nick and Jordan are also great to speak with as I do pop in ...
My wife and I have been looking for a new vehicle, one which will accommodate multiple carseats and provide easy access in placing children in same. We looked at numerous vehicles before stopping at Elm Grove Chrysler Dodge Jeep Ram, some of which would serve some of our needs, but there was not one which served all of our needs. Having owned two Dodge caravans over the years, we decided to stop and take a look at a van as a possible choice. When we arrived, we went immediately to several Dodge vans on the lot. Within a very short ...
I have had service done and bought a new car here. You are treated like family. Everyone is very nice and actually enjoys talking to you. I’m very happy with Elm Grove Dodge. 😁 Thank you to Chuck for helping me with my 2019 Challenger. He found the exact car I wanted, exactly the way I wanted it. He is the best car salesman I’ve ever met.
I do e down with my bestie to get her a new car! We we're there all day,,, but she got the car!!!
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We just bought a vehicle there from Chuck Baker. We have bought all of our vehicles for the last 20 years at Robinson Motors, we will now be buying from Chuck. Excellent customer service and we love the vehicle.
Easy process. Would return again.
Great attention while not being over the top, good prices and fair negotiation.
Great service and friendly service
Very good people that work their they get u in & out without a long wait
I love my new ride. The salesman was very helpful(Mr. Lacy)
Knowledgeable, and very quick service!
This is our second vehicle from elm we wont go anywhere else . Great sales and service .just as expected thank you so much
I just purchased a 2019 Jeep Wrangler unlimited Sahara from you guys!! It was the absolute best experience and purchase I have ever made!! I would like to personally thank @chuck for giving me this amazing opportunity to own such a wonderful Jeep!! Also thank you for walking us step by step thoroughly through this process and answering all of our questions! You made this process as easy and affordable as possible!! I have recommended this placeas well as Chuck to several people for any/all Jeep, Dodge and Chrysler needs!! You all are truly awesome!! Thank you again!! 10/10!!! Absolutely recommend ...
This was the best place. Chuck was great along with the rest of the staff. Got the lease that I wanted for my family no hassling just honesty. Will definitely be back for another deal.
Return customer very satisfied with deal we made. This is Jeep number 6 we've purchased from Elm Grove dodge.
Good fast service
I have bought several cars from Elm Grove Dodge, all the way back to the 80's. Even though it is under new ownership than when I first started buying there they have continued or exceeded in most instances over the years. Straubs elmgrove and Glendale operations are above all others and I would assume all of the Straub dealerships have the same customer service and professionalism that puts them above all others. I am truly satisfied with my purchases from here as well as the service I receive.
Great car buying experience!!!
Nick and Dave were very friendly
Had my 2011 Dodge Ram in for a transmission problem and John had it diagnosed within a couple of hours and John told me the truck would be ready the next day and it was as promised and the truck run great. John was very helpful and knowledgeable and he took care of my extended warranty paperwork. I highly recommend Elm Grove Dodge as far as the service department, can't answer anything about the sales department. If you have any problems with your vehicle John Starr will get you taken care of
We had a wonderful experience with the whole team. Our sales associate Charles Baker was easy to talk to and got us a great deal. We were honest and admitted we had just come from a dealership right by them and had a bad experience. We had one car we wanted to look at and within an hour had decided to buy it.
I can not say enough great things about Elm Grove Ram’s Service advisors and Technicians! Took my 2014 Eco-Diesel in because it was throwing some emissions codes. John Starr was my Service contact. John did an exceptional job scheduling and keeping me apprised of the progress of the repairs! I actually received my truck back days before they thought they could finish the job! All of this occurred over Christmas and New Years Holiday! I would recommend Elm Grove Ram for all your vehicle’s services needs!
Love the service and great staff
Very good service on my car never had any problems there
I have bought several vehicles from Elm Grove Dodge and the service I receive is fantastic every time! I will follow my salesman Chuck Baker wherever he is at. He always takes the time to answer all my questions and finds me exactly what I am looking for.
Shopped around a little for my new Gladiator. When I came to Elm Grove I got a really good feeling from the staff. Other big dealerships I tired offered a scary experience for me. Dave Kean is an excellent sales person and a gentleman. I did not feel pressured to buy and they gave me a reasonable and fair amount for my trade-in. I live in Columbus, Ohio but I will most definitely make the trip to Elm Grove when I decide to purchase another Jeep product in the future.
Great service department.
We have loved Elm Grove Dodge since we bought our Journey there in 2013. John Starr has always offered customer service that goes above and beyond excellence. We wouldn’t go anywhere else to get our vehicles serviced.
Fast service Fair price
If you’re looking for a new car, give Jordan Sorge at Elm Grove CDJ&R a call. Both he and the dealership satisfied all of our questions and concerns associated with the purchase of our new car. I’m glad we made the decision to travel a little farther than we normally do. Give them a try, I think you’ll be happy you did.
I was very pleased with how Chuck Baker and the rest of the staff worked with me to help find the right vehicle and get the best deal possible. Felt no pressure at all, which is a great thing. I highly recommend them.
Took the time to find us something good
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